Shuvo7 Terms and Conditions — Complete Guide

1 General Terms & Applicability

These Terms and Conditions form a legal agreement between the Shuvo7 platform and its users. All services offered on Shuvo7 — including online gaming, Sports Betting, Live Casino, jackpot games, and other features — are governed by these terms.

Shuvo7's terms and conditions have been prepared in English for our users. If any part of this document is unclear, our support team is always on hand to help. All previous terms and conditions are superseded as of the effective date of this document.

2 Account Registration & Management

Registering an account on Shuvo7 requires accurate and complete information. Accounts created with false details may be terminated at any time.

Registration Requirements:

• Age: You must be at least 18 years of age. An NID or passport may be requested as proof of age.
• One Account Policy: Only one account is permitted per person, household, or device.
• Accurate Information: Your name, address, phone number, and email must be accurate.
• Password Security: Keep your password confidential and do not share it with anyone. You are responsible for all activity on your account.
• Account Transfer Prohibited: Accounts may not be sold or transferred to another person.

Shuvo7 reserves the right to reject any account registration at any time without providing a reason.

3 Age Verification & KYC Process

Under Shuvo7's Terms and Conditions, no person under the age of 18 is permitted to use this platform. We follow a KYC (Know Your Customer) process to ensure the platform's safety and compliance.

Documents required for KYC verification:

• A clear photo of your National ID (NID) or passport
• A recent utility bill or bank statement (for address verification)
• Proof of ownership of the payment method used

Shuvo7 may request additional verification on any account deemed suspicious at any time. Transactions may be temporarily placed on hold until the verification process is complete.

4 Deposit & Withdrawal Policy

Deposits on Shuvo7 can be made via bKash, Nagad, and Rocket. All transactions are processed through secure, encrypted channels.

Deposit Terms:

• The minimum deposit amount is set separately for each payment method.
• Deposits are credited to your account immediately after successful verification.
• Deposits from third-party accounts are not accepted — all transactions must be made from an account in your own name.
• No extra charges on deposits — though your mobile banking operator may apply their own fees.

Withdrawal terms:

• Withdrawal requests are typically processed within 1–3 business hours.
• Withdrawals are processed even faster for KYC-verified accounts.
• Winnings from bonuses require wagering conditions to be met before withdrawal.
• In cases of suspicious activity, Shuvo7 reserves the right to temporarily suspend withdrawals pending investigation.
• Deposits and withdrawals should be made using the same payment method wherever possible.

5 Bonus & Promotion Terms

The bonus policy is one of the most important parts of Shuvo7's Terms & Conditions. Each bonus offer comes with its own terms, which are clearly displayed before you claim any bonus.

General bonus terms:

• Welcome Bonus: Available to new members only, applicable once on the first deposit.
• Wagering Requirement: A specified amount must be wagered before bonus winnings can be withdrawn — this amount varies by offer.
• Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Excluded Games: Some games may not count toward bonus wagering — this will be specified in the offer details.
• Maximum Bet Limit: A maximum bet limit may apply while a bonus is active.

Separate terms apply for referral bonuses, cashback offers, and VIP rewards. For more details, Rewards Page View.

6 Gaming Rules

All games on Shuvo7 are powered by RNG (Random Number Generator) technology, ensuring every outcome is entirely random and unbiased. Live Casino games are hosted by real dealers and broadcast live in HD streaming.

• Game results are considered final. In the event of a technical error, Shuvo7 will investigate and make the appropriate determination.
• If you get disconnected during a game, the result is saved on our servers and will be available once you reconnect.
• Sports bets will be settled based on official results.
• Shuvo7 reserves the right to set maximum win limits on any game or market.

7 Prohibited Activities

The following activities are strictly prohibited on Shuvo7. Violating these Terms and Conditions may result in permanent account closure and forfeiture of your balance.

• Money Laundering: Any attempt to launder funds from illegal sources through the platform.
• Bots & Automation: Using automated software or bots to play games.
• Collusion: Colluding with other players to gain an unfair advantage.
• System Hacking: Any attempt to breach the platform's security systems.
• False Information: Verifying an account using a false identity or fraudulent documents.
• Bonus Abuse: Attempting to claim bonuses without meeting the requirements or exploiting them strategically.

8 Account Closure & Suspension

Shuvo7 reserves the right to suspend or close an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• False information is found during KYC verification.
• If multiple accounts belonging to the same individual are identified.
• In cases of prolonged inactivity (more than 12 months).
• Under the direction of a legal or regulatory authority.

9 Privacy & Data Protection

Shuvo7 takes your personal data seriously. Our Privacy Policy outlines in detail how your information is collected, used, and protected Privacy Policy page available.

• Your information is never sold to third parties.
• Your information is used solely for service delivery and security purposes.
• Information may be disclosed to authorities when required by legal obligation.
• All data transmissions are secured with SSL encryption.

10 Responsible Gaming

Shuvo7 believes gaming is a form of entertainment — it should never be your sole source of income. We encourage all our members to play responsibly and within their means.

Available Tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you are willing to lose within a given period.
• Session Limits: Set a time limit on how long you play in a single session.
• Cooling-Off Period: Take a break and pause your gaming activity for a set period.
• Self-Exclusion: Temporarily suspend your account for an extended break.

For more details, visit our Responsible Play Page Visit or contact our support team.

11 Dispute Resolution

Shuvo7 takes every complaint seriously. The dispute resolution process is outlined below:

1. Contact our support team first via live chat or email.
2. An initial response will be provided within 48 hours of a complaint being submitted.
3. Complex cases may require 5–7 business days to investigate.
4. Shuvo7's decisions are considered final; however, members may always submit a request for reconsideration.

12 Terms & Conditions Updates

Shuvo7 reserves the right to update these Terms and Conditions at any time. For significant changes, advance notice will be provided via your registered email or through a notification on the platform.

• Updated terms take effect from the date they come into force.
• If you do not agree to the updated terms, you will have the option to close your account.
• Continued use of the platform after any changes constitutes acceptance of the new terms.
• The date of the most recent update will always be shown at the top of this page.